Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.
Our IVR Applications include:

  • Surveys and polls
  • Office call routing
  • Call center facility
  • Customized voice blasts to target audiences

Using computer telephony integration (CTI), IVR applications can direct a recorded call to audiences. It’s a popular platform for awareness campaigns,   political campaigns or persuasive messaging.

M-Asca